Return & Refund Policy

Return & Warranty Policy-

At R INFINITY Electronics, we strive to ensure your complete satisfaction with every purchase. If there is an issue with your order, please review our return and refund policy carefully.

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✅ Eligibility for Return/Refund

We accept return or refund requests only if:

 • The product is damaged, defective, or incorrect.

 • The issue is reported to us within 24 to 48 hours of delivery.

❗️Requests submitted after 48 hours of delivery will not be accepted under any circumstances.

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📦 Conditions for Return

To be eligible for a return:

 • The item must be unused, undamaged, and in its original packaging.

 • All original accessories and the purchase invoice must be included.

 • You must share photos/videos clearly showing the issue within 48 hours of delivery.

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🔄 Return Process

 1. Contact our support team via WhatsApp or Phone at +91-9974709416 or email us at rinfinitycare@gmail.com.

 2. Mention your Order ID, describe the issue, and attach visual proof.

 3. Once approved, we will coordinate reverse pickup or provide next steps.

 4. After we receive and inspect the product, we will initiate either a replacement or refund.

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💰 Refund Process

 • Refunds will be issued only after proper inspection of the returned item.

 • Refunds will be credited to the original payment method within 7–10 business days.

 • We are not liable for delays caused by banks or payment gateways.

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❌ Non-Returnable Conditions

 • Requests made after 48 hours of delivery

 • Products physically damaged after delivery due to misuse or installation errors

 • Items returned without original box, accessories, or invoice

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📞 Contact Us

For any issues related to returns or refunds, please contact:

📱 Phone/WhatsApp: +91-9974709416

📧 Email: rinfinitycare@gmail.com

Support hours: 10:00 AM – 8:00 PM, Monday to Saturday

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Thank you for choosing R INFINITY Electronics. We appreciate your trust in us.