Terms and Conditions
Welcome to R INFINITY Electronics. These Terms and Conditions outline the rules and regulations for using our website and services. By accessing this site, you agree to be bound by these terms. If you do not agree with any part of the terms, you must not use our services.
⸻
1. Company Overview
This website is operated by R INFINITY Electronics, a company engaged in the retail and wholesale sale of electronic products such as LED TVs, fans, air conditioners, coolers, washing machines, and more. Our brand stands for quality, service, and customer satisfaction.
⸻
2. Products and Services
• All products listed on the website are subject to availability.
• Product images are for illustration purposes. Actual product appearance may vary.
• Our LED TVs come with a 1-year warranty. Warranty is applicable only with a valid invoice.
• We offer customer support through phone, WhatsApp, and email, and we use reverse logistics to handle warranty claims.
⸻
3. Pricing and Payments
• All prices on the website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
• We accept payments via:
• Cashfree
• Razorpay
• UPI (Google Pay, PhonePe, Paytm, etc.)
• Net Banking
• Debit/Credit Cards
• Finance partners like Bajaj Finance
• In case of payment failure or gateway error, R INFINITY Electronics is not responsible for any charges imposed by your bank or payment provider.
⸻
4. Shipping and Delivery
• We ship across India.
• Shipping charges and estimated delivery timelines will be shown during checkout.
• Delays due to third-party couriers, weather, or unforeseen circumstances are not our responsibility.
• Please inspect your order upon delivery. Report any damage or wrong item within 48 hours.
⸻
5. Returns and Refund Policy
• Returns are only accepted for:
• Damaged products during shipping
• Wrong item delivered
• Manufacturing defects (under warranty)
• Returns must be requested within 7 days of delivery.
• Items must be unused, in original condition and packaging, with all accessories and the invoice.
• Refunds (if applicable) will be processed to the original payment method within 7–10 business days.
⸻
6. Warranty and Repairs
• All R INFINITY TVs come with a 1-year manufacturer warranty.
• Warranty covers defects in manufacturing, not physical damage or misuse.
• To initiate a warranty claim, contact our support team with your bill and product details.
• We use reverse logistics to collect the product for warranty service if needed.
⸻
7. Customer Support
If you have any questions, complaints, or need assistance, you can contact us:
• Phone: +919974709416
• WhatsApp: +919974709416
• Email: Rinfinitycare@gmail.com
⸻
8. Intellectual Property
• All website content, including logos, images, graphics, and text, are the intellectual property of R INFINITY Electronics.
• Reproduction or distribution of our content without written permission is strictly prohibited.
⸻
9. Limitation of Liability
• R INFINITY Electronics is not liable for any direct, indirect, incidental, or consequential damages arising from:
• Use of our website or products
• Delayed or failed delivery
• Technical errors, payment issues, or external service interruptions
• Our total liability is limited to the value of the product purchased.
⸻
10. Governing Law
• These Terms shall be governed by and interpreted according to the laws of India.
• Any disputes shall be subject to the jurisdiction of the courts in [Your City], India.
⸻
11. Changes to Terms
• R INFINITY Electronics reserves the right to update or modify these Terms and Conditions at any time without prior notice.
• Continued use of the website after changes means you agree to the new terms.