Privacy policy

At R INFINITY Electronics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

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1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

• Name

• Phone number

• Email address

• Shipping and billing address

• Date of birth (if applicable for warranty or offers)

• Payment details (processed securely via third-party gateways)

b. Device and Usage Information

• IP address

• Browser type

• Access times

• Pages visited on our website

• Referring URLs

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2. How We Use Your Information

We use your information for the following purposes:

• To process and deliver your orders

• To send order confirmations, invoices, and updates

• To respond to customer queries and support requests

• To personalize your shopping experience

• To send promotional messages or offers (only with your consent)

• To manage returns, warranties, and reverse logistics

• To improve our website functionality and services

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3. Payment Information

We use secure third-party payment gateways such as Cashfree, Razorpay, and others. We do not store your debit/credit card or UPI credentials on our servers.

All financial transactions are encrypted and processed through trusted, PCI-DSS compliant gateways.

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4. Sharing of Information

We do not sell or rent your personal data. However, we may share it with:

• Logistics and courier partners for delivery

• Payment gateways for transaction processing

• IT and customer support service providers

• Legal authorities, if required by law or to protect our rights

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5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and gather analytical data.

You can choose to disable cookies in your browser settings, but it may affect some features of our website.

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6. Data Security

We take reasonable measures to protect your personal data using:

• SSL encryption on the website

• Access controls and firewalls

• Secure hosting infrastructure

However, no internet-based service can guarantee 100% security.

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7. Your Rights

You have the right to:

• Access your personal information

• Correct inaccurate or outdated data

• Request deletion of your data (subject to legal or business obligations)

• Opt out of marketing communications at any time

You can contact us at the details below to exercise these rights.

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8. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of those sites.

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9. Children’s Privacy

Our website is not intended for use by children under 13. We do not knowingly collect data from minors.

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10. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.